The complete operating system for immersive attractions.
Most platforms stop at the transaction. cogniFX built the architecture that carries a guest's identity from their phone — through your gate, into your attraction, and into your characters. No other platform has every link in this chain.
Each product solves real operational problems independently. Connect them and you unlock something no single competitor in any of your markets can offer.
A 20-year industry veteran who built AI. Most ticketing companies are built by software engineers. Most AI companies are built by researchers. cogniFX sits at the intersection — and that's not a coincidence.
Two decades in the point-of-sale industry. Designed and shipped a complete ticketing and POS system from scratch — every workflow, edge case, and operational detail reflects that depth.
Runs TerrorDome — a real haunted attraction. The staff chaos, the gate pressure, the Saturday night throughput problems, the actor who calls out at 7pm. Pain points were lived before they were coded.
Conversational characters, the Haunt AI analyst, abandoned-cart intelligence, audience segmentation — architecturally integrated, not bolted on. Systems talk to each other because they were designed to.
Building ticketing to serve RFID identity. Designing AI characters around operational reality. Shipping staff management that reflects how haunts actually hire. It's the reason the platform makes decisions that feel obvious in hindsight but that no competitor has made.
Every choice in how cogniFX was built reflects what actually happens when you're running a live immersive experience — not what looks good in a demo.
No other platform connects ticketing, guest identity, AI characters, and live performer assist in a single integrated system. Competitors own one piece. cogniFX owns all of them — by design, not by acquisition.
Every night you run cogniFX, your platform learns — which segments convert, which campaigns drive sales, which zones need pacing. Your competitors are buying the same props. You're building something that compounds.
Nine AI marketing tools — including abandoned cart recovery, send-time optimization, and Haunt AI, your event's own analyst — are included in the $0.49 base ticket fee. Not a tier upgrade. Included.
cogniBOX hardware is a one-time purchase. No monthly character fees. No per-unit licensing. The platform is SaaS — the characters are yours outright.
Start with what you need. Each module works standalone and grows more powerful as you connect more pieces. No forced bundles, no features you pay for but don't use.
RFID entry tracking generates group spacing, guests-per-hour, throughput, and wait time data as a byproduct of running the platform. Decisions that were guesses become data.
cogniFX was built under the operational demands of the haunted attraction industry — one of the highest-throughput, most resource-constrained live entertainment environments in existence. That foundation makes it capable everywhere personalized guest experience matters.
Book a 20-minute demo. We'll walk through the full guest identity chain and show you exactly how it works for your type of attraction.